Inappropriately treated conditions can lead to worsening health over time. MedSplain aims to do something about this preventable problem.
Simply talking to medical professionals can be tricky. Patients can often find it difficult to understand medical terms or instructions related to their diagnosis and treatment. This can leave patients confused, and more likely to poorly adhere to prescribed treatments. The confusion that follows can result in delayed or even a missed follow-up altogether. Patients may instead turn to “Dr. Google” or their peers for medical advice in the interim, leaving them vulnerable to preventable, negative medical outcomes. Dr. Nicole Longo approached Chop Dawg with the idea of MedSplain, an app to help patients navigate their diagnosis and treatment by bridging the communication divide between doctors and their patients.
Using MedSplain users have instant access to a team of translators — verified, screened medical professionals to explain medical terminology in plain-English serve contractors effectively.
A key feature of MedSplain is the on-demand connection to translators via video chat for explanations in real-time
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