Founded on firsthand experience from the frontlines, TrustLight is the mobile app that provides families affected by disasters a safe haven for finding trusted contractors. Developed in collaboration with the Cajun Navy Ground Force and the Cajun Relief Foundation, TrustLight empowers families to bypass unreliable service providers. With stringent pre‑approval processes and transparent contractor ratings, this solution delivers peace of mind during life’s most challenging moments.
Empowering Families in Crisis with Verified Contractor Support
Families struck by disasters often face the daunting task of choosing from a pool of contractors—some of whom may exploit their vulnerable situation. The challenge was to design an app that filters out predatory practices and showcases only verified, dedicated professionals. Our goal was to create an interface that is both comforting and efficient, enabling families to quickly and confidently secure the help they desperately need.
After recognizing the urgent need for reliable disaster recovery, Rob Gaudet and his team at the Cajun Relief Foundation partnered with Chop Dawg to bring TrustLight to life. Leveraging pre‑existing third-party APIs and design assets provided by the Ground Force, we reimagined the user experience for a native mobile application. Through regular meetings, Slack, JIRA, Confluence, GitHub, and Figma, our teams collaborated seamlessly—ensuring that every contractor profile, messaging feature, and verification process met the highest standards of trust and efficiency.
TrustLight offers families instant access to a network of verified, reliable contractors—empowering them during life’s most critical moments:
Each contractor undergoes a rigorous pre‑approval process, including subscription verification and rating based on completed service events. Families can view detailed profiles, real‑time ratings, and genuine reviews to make informed decisions during emergencies.
With integrated messaging, audio, and video calling, TrustLight streamlines the connection between families and contractors. This direct line of communication cuts down response times and ensures clarity in every service request.
Families can easily browse, compare, and contact verified contractors. With real‑time status updates and comprehensive service history tracking, TrustLight offers a single source of truth—eliminating the guesswork during crisis management.
Beyond verification and communication, TrustLight delivers a suite of advanced tools designed to empower both families and contractors:
TrustLight aggregates ratings, reviews, and service history data, offering families clear insights into contractor performance. This transparency builds trust and drives accountability.
From instant location tracking to automated notifications, the app ensures families are guided every step of the way. Real-time updates keep both parties informed and connected during critical moments.
A robust web‑based admin backend allows the Cajun Navy Ground Force to manage contractor verifications, monitor reported issues, and control content—all without reliance on external support. This ensures that TrustLight remains a secure, scalable solution for disaster recovery.
Chop Dawg’s commitment extends beyond programming—we partner with you every step of the way. From initial wireframes through rigorous QA testing, we ensured TrustLight not only meets regulatory and operational needs but also delights its users.
Our experienced team reimagined the TrustLight interface using modern frameworks, ensuring a seamless and intuitive mobile experience across iOS and Android.
With comprehensive internal testing and real‑world user acceptance trials, we ensured that every feature—from secure messaging to contractor verification—is reliable, bug-free, and user‑friendly.
Our maintenance window and bug warranty guarantee that TrustLight remains smooth and responsive post‑launch, empowering your team to address any issues quickly.
Our process was defined by transparency and real‑time communication. With regular Zoom meetings, daily Figma updates, dedicated Slack channels, code pushes on GitHub, and detailed updates via JIRA and Confluence, both teams stayed aligned. This collaborative approach allowed us to fine‑tune every detail of TrustLight, delivering an app that truly makes a difference when families need it most.
Chop Dawg delivered a fully integrated mobile app for iOS and Android along with a powerful web‑based administrator portal. Every screen, function, and data integration was meticulously developed to provide families with reliable, real‑time access to verified contractors when disaster strikes.
Our secure and scalable solution seamlessly integrates pre‑approved contractor data with real‑time messaging and service tracking—ensuring families connect only with trusted professionals. With rigorous security protocols and robust backend integrations, TrustLight dramatically minimizes risk and builds confidence for users in vulnerable situations.
Post‑launch, TrustLight benefits from a comprehensive maintenance window and bug warranty, alongside detailed documentation for ongoing updates. This future‑proof design empowers the Cajun Navy Ground Force to independently manage and scale the platform, ensuring continuous innovation and protection for families in need.
Words fail me in expressing my deepest gratitude to the entire Chop Dawg team. Their unwavering dedication and hard work have resulted in the creation of an iPhone and Android app that aims to provide the most assistance during times of need. I am filled with immense joy and satisfaction with the final product we have achieved through our collaborative efforts.
President of TrustLight
Imagine a future where your app delivers immediate, trusted support in times of crisis. With Chop Dawg, we turn visionary ideas into innovative digital solutions that empower communities and transform industries. Ready to redefine disaster recovery—and beyond—with your next big app? Book your free 45‑minute consultation today, and let’s explore how we can bring your unique concept to life, just like we did with TrustLight.